![]() When registering with a security stick and ElsterAuthenticator, a PUK was generated that can be used to unblock the PIN. If you are using a security stick and have registered without ElsterAuthenticator, please note that after entering the wrong password three times, the certificate on the stick will be locked and thus unusable. Your certificate will not be locked automatically. When logging in with a certificate file, there is no limit to the number of failed attempts. If the password is irretrievably lost, please register again, because a new password cannot be issued to you. ![]() You cannot log in to My ELSTER without your password.
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